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24x7 Network Monitoring

Experience Hassle-Free Server Management

Our 24x7 Remote Infrastructure Management services team can give your business, the “Peace of Mind” knowing that we will keep your IT running.

Our Linux and Windows server management team has vast experience in managing servers on either Linux or Windows platforms. Our experienced and highly-trained industry certified engineers are always available at beck and call to support.

Managing your own servers involves both time and money. Typically, you may need a full time staff, constant training for them to keep up with the rapidly changing technology and often you will focus more time managing your technology than your business.

If you need someone reliable for proactive server performance monitoring then Byte CARE - 24x7 server management services are just for you. We constantly monitor your server’s performance, network traffic, disk space utilization, running services and much more. We also provide full server audits, patch management, security audits, event log monitoring and problem-solving, and more as part of our monthly proactive server management services. Our certified support engineers administer and maintain your servers for maximum stability, security and uptime.

24x7 Proactive Monitoring

24x7 Proactive Monitoring

Team of expert engineers keeping an eye on the connectivity and server services round-the-clock from our central Network Operations Centre (NOC)
Maintenance & Audits

Maintenance & Audits

Monitoring event logs, scheduled maintenance tasks, patch management, anti-virus management, backup monitoring and more
Complete Protection

Complete Protection

Server optimization and hardening, firewall audit, anti-virus and spam protection, and more as part of initial audit and proactive maintenance
Backups and Data Recovery

Backups and Data Recovery

Complete technical assistance in building backup and recovery plans, configuring and monitoring the same
Qualified Technicians

Qualified Technicians

24x7 access to professional and certified domain experts who fully understand that uptime, security and reliability are of utmost importance
Measured SLA’s

Measured SLA’s

Offering a 30 minute response time and a 6 hour resolution time for all technical support incidents

Zero Investment

Sign up with us and with the installation of a small monitoring agent on your server, we are ready to go

Comprehensive Support

Experience cost savings, standardized operations and simplified IT management using our CMMi and ITIL based approach and processes

No Break-Fix Mentality

Stop following the old-school tradition of break-fix and focus on the prevention of issues

Proactive Insights

We work proactively discovering and fixing problems on your servers before they can negatively affect your business

Reduced Costs

Gain complete control and reduce your overall operating costs (OPEX) with our flat-fee billing model

Skill Set

Right from Level 1 to Level 3, our industry certified and experienced server administrators are available for support – 24x7
Absolutely yes. We can provide whatever remote server management and IT security solutions you need, regardless of whether you host the servers in an data centre, or in-house
We support all popular flavours of Linux like CentOS, RedHat, Fedora, etc. as well as Windows server platforms like Windows 2008 R2, Windows 2012 R2, etc.
Allow us to list a few here:
  • Security Audit and Vulnerability assessment reports
  • Configuring basic firewall and security monitoring software
  • Kernel updates/patching
  • Software/package updates of OS packages based on Security Vulnerability reports
  • Server hardening
  • Verification of events log files and fixing issues
  • Prevention of URL hack injections and web based attacks
  • Disabling unwanted services
  • Performance optimization of critical services
  • And more…

We install a monitoring agent on your server with certain pre-defined checks. This agent sends back the vital statistics to our Network Operations Centre (NOC). The servers are monitored from two different geographical locations and the service is automated, but human intervened as well.

We assist you by setting up a very basic – small footprint – probe server inside your organisation behind the firewall. The probe server gathers the vital statistics and sends back the data to our central monitoring servers. The connection between the probe server and our central servers is over a secured channel.

Generally, the account activation and related formalities of signing the SLA, deciding the escalation matrix, etc. take about 48 hours. Once these formalities are completed, we proceed through initial server audit for base lining, performing security audits, security implementations once approved by you, adding the server to our monitoring system, updating our CMDB and then finally adding your account to our internal support desk to ease and smooth communications.

Efficiency Meets Security: Discover Our Server Management Plan

ByteNOC Services
(Refer ByteNOC Plans)
Standard Plan Premium Plan
Service Coverage 24X7 24X7
Initial Response Time 1 Hour 30 Minutes
Patch Management Check Check
Anti-Virus Management Check Check
User Account Administration Check Check
Log Monitoring
(Event Logs/Web Logs/Mail Logs, etc.)
Check Check
Scheduled Task Administration Check Check
Backup Administration Check Check
Proactive and Reactive Server Reboots Check Check
Reactive Support per Month
(Does not include research and analysis, server setup, server migrations)
Check Check
Initial Server Hardening - Check
Software Firewall Configuration
(Built-in OS versions only)
- Check
3rd Party Software Installations
(Installed based on best practices of vendor)
- Check
Performance Analysis and Consulting Reports
(Expert advice from certified engineers based on monthly server inspection, monitoring and audit reports)
- Check
Proactive Maintenance per Month
(Clean Logs/Vulnerability Scan/Defrag/etc.)
4 Hours 10 Hours
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Request a free consultation with our experts about your company’s needs and how we can align to save your IT costs.

Clients Speak
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Mr. D.C. Shah

General Manager (IT)
Gujarat Mineral Development Corporation Ltd.
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