When you buy a managed server from us, we simply do not
provide you the hardware
and facility, but also provide you a tightly integrated
managed service options
which are suited for customers looking to leverage the
skills of our Tier 3 engineers.
Our standard management and administration includes
monitoring the server and services
round-the-clock, installing, managing, updating and
monitoring security patches,
as well as service pack testing and installation. We also
proactively monitor all
the equipment and the deployed application infrastructure,
so we can make recommendations
for improvements and responsiveness. Please note that any
support related to your
client’s or your end-users will not be covered under this.