Manage & Monitor Network 24/7 With Our Network Operation Center
24x7 network monitoring Service for all your servers, routers, switches and other
network devices - carried out via our state-of-the-art
Network Operations Center
(NOC).
Do not have the right tools or the dedicated and trained man-power to keep an eye
round-the-clock on the monitoring alerts? Require technical experts monitoring your
server's availability, network traffic, disk space, server services? Need to reduce
downtime for your servers and network devices?
Filtering hundreds of server alerts, researching issues, troubleshooting and fixing
problems can be a daunting exercise in any IT environment. Yet the job must be done.
Server, network downtime and its high associated costs impact both productivity
and ROI.
ByteNOC is a network performance monitoring and server monitoring service delivered
from our state-of-the-art Global Network Operations Center (NOC) in India. Our network
monitoring solutions ensure all your servers and relevant services are up and running.
We proactively safeguard your critical IT infrastructure by continuously monitoring
alerts to identify incidents. We install our monitoring agents on your machines,
watch all alerts as they come in, and proactively escalate and deal with problems
before they become a major issue.
Technology
Agent-based monitoring for active and passive checks
Platforms Supported
Everything under Windows and Linux environments
Polling Frequency
Checks performed at a frequency of every 5 minutes
Monitors
Automated alerts and manual verification before escalation
Filtering and Escalation
Automated incident alerts and manual verification before
escalation
Actions
Server or service restarts and datacentre escalations
Proactive Monitoring
Monitor your IT systems so that proactive actions can be taken
to prevent problems
Custom Solutions
Support for setting up probe servers when IT assets are behind
firewall
Reduce Costs
Outsource at fraction of the cost of having your own
Network Operations Center
Better Insights
Get the expertise and experience of our Network
Operations Center, resulting in a quicker
resolution
Informed Decisions
Better SLA targets based on run-books for your networks
Pay As You Go
Subscription based pricing means better budgeting of your IT
costs
Our monitoring services can effectively keep an eye on the
availability and performance
monitoring of the following:
- Network devices like firewalls, switches, routers, etc.
- Servers running Windows or Linux platforms and roles
like web server, mail server,
database server, custom applications and more.
- Website or URL monitoring
We are not a ping/port check monitoring company but in fact our
monitoring is more
deep and advanced. It is a very high end, comprehensive, managed
monitoring service
which is built and customized using Nagios. Moreover, we just do
not forward the
alerts but in fact engage professional and certified NOC
engineers who vet each
alert and get in to action to resolve the same. No more wake up
calls when your
server goes down. We will reboot the server and/or coordinate
with your datacentre
to get the services back up and running.
Our software can also restart failed services safely and
automatically if desired
and configured.
We offer a subscription model and the pricing is based upon the
total number of
devices and metrics we monitor for you. There is a one-time
setup fee.
We understand that many organisations have strict security
in place. When your IT
assets are behind a firewall and cannot be directly probed
by our monitoring hosts,
we suggest setting up a secured probe server inside your
network. It is this probe
server which will poll your network and then only send the
result sets to our global
monitoring hosts.
No, currently we do not provide support for mobile devices.
We will install and configure our agents in the devices that
need to be monitored.
Warnings and alarms can be sent to email addresses or to
your own trouble ticket
system. We will also modify alert threshold settings at your
request. In case of
any events, we shall inform you, try and restart the
services, reboot the server
or connect with your datacentre if . Please do note that
each alert received will
be first verified by our NOC engineers before it is
escalated or acted upon.
If a service is down we will action the alerts to restore
access and if the entire
server or device is offline we will contact your data centre
to request a reboot
on your behalf.
Our NOC software platform in engineered and built internally
over NAGIOS – which
is one of the best open source platforms available for IT
infrastructure monitoring.
Our primary and failover network cores are fully redundant
network architecture,
hosted in carrier-class facilities. Access control, CCTV
surveillance, multiple
ISPs, online UPS, and backup diesel generators provide for
secure and uninterrupted
operations.
No, but we have an extensive trouble-ticketing system
offered once again on a subscription
model (SaaS) by the name of ByteASSIST. This is a private
label help desk system
which can be extended to your clients. Click here for more information.
Ownership and personalised touch. We own everything around
which we provide our
services. We own our company, we own the technology and most
importantly we own
up to our mistakes (if we make them). Integrity and honesty
are our prime fundamentals
and we live by them.