Generally, the account activation and related formalities of
signing the SLA, deciding
the escalation matrix, etc. take about 48 hours. Once these
formalities are completed,
we proceed through initial server audit for base lining,
performing security audits,
security implementations once approved by you, adding the
server to our monitoring
system, updating our CMDB and then finally adding your
account to our internal support
desk to ease and smooth communications.