Offshore Outsourcing Company - 24x7 Offshore Customer Support - .Net Application Development

<%@language="vbscript" CODEPAGE="1252"%> Offshore Outsourcing Company - 24x7 Offshore Customer Support - .Net Application Development - Server Administration

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"I've really enjoyed the level of professionalism and support we have received for the amount of money we are paying to host with you. I will undoubtedly be referring future clientele to Window Web Hosting." - Jim Roel

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HOME / SERVICES / 24x7 OFFSHORE CUSTOMER SUPPORT

RAMPING UP CUSTOMER SATISFACTION

Byte Technosys provides solutions to outsource technical support for web hosting support and web server administration for companies and web hosts around the world who provide hosting on Windows servers. To accomplish this, our unique approach equips web hosting companies with Microsoft certified, dedicated customer support personnel and server administrators.

Being in this industry for over 5 years now and as specialists in outsource technical support, we can meet high levels of service that your own in-house team could take years to perfect. By outsourcing your customer helpdesk and server management tasks to us you will not only start providing your customers with expert support solutions but also cut down on your windows technical support costs.

HOW WE DO IT?

We remain in the background and maintain complete transperency. Your customers will never know that their support requests are being handled outside the company that they signed up with. Your customers contact the support team and are served by our Customer Support team via the prefered support system. All replies are tracked, monitored and archived. This way, you can seamlessly shift support over to Byte Technosys without even letting your customers know the difference.

QUALITY CONTROL

A support technician hired by Byte Technosys has to have the right stuff because we believe that technical skills are not enough. A support technician needs to have the right attitude, courteous nature, good communication skills backed by a killer instinct to resolve issues and dedication to teamwork. We only hire those who pass our stringent qualification process. After all your business is our business.

TECHNICAL EXPERTISE

	Windows 2000/2003 Servers
	Active Directory Services
	IIS 5.0, IIS 6.0, MSSQL 2000, MSSQL 2005, Macromedia ColdFusion
	Microsoft Exchange Server 2000/2003, Hosted Exchange, Mail Enable, Smarter Mail, Other Mail Servers
	DNS, FTP, Sharepoint, FrontPage, CGI, PERL, PHP, ASP, ASP.NET and more...
	Cpanel -WHM, Plesk, Hsphere, Hosting Controller, Helm, Servers without control panel or with custom made control panels.

For more information on pricing and plans, please visit us at:
http://www.hostingsupportguru.com

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